{"id":797,"date":"2020-11-25T18:16:26","date_gmt":"2020-11-25T18:16:26","guid":{"rendered":"https:\/\/frau-gans.at\/?page_id=797"},"modified":"2024-04-04T17:48:50","modified_gmt":"2024-04-04T15:48:50","slug":"faq-frau-gans-in-saalbach","status":"publish","type":"page","link":"https:\/\/frau-gans.at\/en\/faq-frau-gans-in-saalbach\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is included in the price?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

To make your vacation at FRAU GANS as relaxing as possible, many useful services are already included. You can find them in the respective apartment description or in our price information<\/span> >><\/a><\/p>

Moreover, we offer additional services that are not included, for example our bread delivery and laundry service, products from our zero waste shop, drinks from the bar in the apartment or our grill to rent.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tCan we choose our apartment?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

You\u2019ve already found your favorite apartment? Nice! We are happy to consider and fulfil your individual wishes \u2013 depending on availability.<\/p>

Send us a request<\/a><\/span> with your preferences or check the availability<\/span><\/a> of your favorite apartment online.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tIs there additional equipment for babies\/toddlers?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Upon request, we will be happy to provide you with basic baby and toddler equipment including crib and high chair free of charge.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tCan we bring our dog on vacation?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Staying in our apartment with your four-legged friend is possible on request. Please note that we charge an additional fee of \u20ac 25.00 per stay and make sure that you have a valid insurance to cover possible damages.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tWhen can we check in? How long are we allowed to stay?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Our pure mountain apartments incl. parking spaces are ready for you to move in from 3 p.m. on the day of arrival. On the day of departure, please leave the apartment by 10 a.m. If you would like to stay in the Glemmtal valley a little bit longer on the day of departure, please use the parking facilities at the mountain cable cars after 10 a.m.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tHow can we get there?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Find the most important information about your arrival here.<\/span> >><\/a><\/p>

If you travel by bus, train, bike or foot \u2013 and thus in a carbon-neutral way \u2013 we give you a 10% discount on the overnight rate.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tWhat parking facilities are there?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Each apartment has a certain number of free parking spaces directly in front of the house. Please let us know if you need more parking spaces. Costs may arise, e.g. for the underground car park.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tCan we charge our e-car?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, we also have an e-charging station with photovoltaic power supply for cars for a fee.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tHow many key cards do we get? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

If desired, each adult will be given a key card upon arrival. In case of loss we will charge a fee of \u20ac 5.00.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tWhere do we get the JOKER CARD?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

When you check-in, we will give you your JOKER CARD for a summer vacation full of adventures. It is personalized and valid for the entire stay. In case of loss, we can give you a new one.<\/p>

With the JOKER CARD you get a discount of 20% on all bike tickets. These tickets are available only at the cash desks of the mountain cable cars in Saalbach Hinterglemm.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tCan we order bread in advance?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, you can order your bread and rolls every day until 11 a.m. The order list is available at the reception. We will deliver the freshly baked goods to your apartment door the next morning.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tWhat products are available in the zero waste shop?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

In our zero waste shop on the ground floor you can purchase:<\/p>